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A mission statement defines in a paragraph or so any entity's reason for existence.
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Mission Statements....

The Mission of Dave Kunzler Tire Service, Inc. is to provide high quality Products and Service in a timely and professional manner that meets or exceeds our customer's expectations - TOTAL CUSTOMER SATISFACTION! We will foster and maintain an environment that creates a competent, reliable and professional team that works together to:

1) improve skills and technical abilities, both individually and collectively

2) creat a long term competitive advantage in the marketplace which benefits our ultimate partner our Customers, and Dave Kunzler Tire Service, Inc.

CUSTOMER SERVICE CREED

  • We need to act as if we are an employee of our client. We Work for you.
  • Our customers are our reason for being
  • Our customers are never an interruption in our schedule. They'er the reason we're here.
  • We will attach urgency to all of our customer's request.
  • We will claim ownership of our customer's problems.
  • We will commit to an unrelenting effort using the best of our ability not give up until we have solved our customer's problem.
  • We will give our customers more than they expect.
  • We will give our customers service that they will feel guilty about taking theie business elsewhere.
  • We will embrace every opportunity to make our customers say, WOW !

 

Dave Kunzler Tire 1631-473-1240
2007 © Dave Kunzler Tire and Nova Design